Delightie Crochet respects your privacy. This policy explains what information is collected when you use this website or book a lesson, how it is used, and the choices you have. It is written with Canadian privacy principles (PIPEDA and BC's PIPA) in mind. [Have it reviewed before relying on it for compliance.]

1. Information collected

When you book or buy: your name, email address, and anything you choose to tell me about what you'd like to learn. Payment card details are collected and processed by [PAYMENT PROVIDER — e.g. Stripe] on their secure pages and are never stored on this website.
When you schedule a lesson: the scheduling service ([BOOKING PROVIDER — e.g. Square Appointments or Calendly]) collects your name, email and chosen time.
When you contact me: the details you enter in the contact form.
Automatically: if analytics are enabled, standard usage data such as pages viewed, device type and approximate location. [List the tools you actually enable: Google Analytics / Meta Pixel.]

2. How your information is used

To process your purchase and deliver your lesson (confirmations, video-call link, reminders, follow-up notes).
To reply to your messages.
To understand how the website is used so it can be improved.
I do not sell your personal information. I only send marketing emails if you have explicitly opted in. [Delete this line if you do not run a newsletter.]

3. Service providers

To run this business I use trusted third-party services that process data on my behalf. Each has its own privacy policy:

Payments: [PAYMENT PROVIDER]
Scheduling: [BOOKING PROVIDER]
Website hosting and contact form: [HOSTING PROVIDER — e.g. Netlify]
Email delivery: [EMAIL PROVIDER — e.g. Resend / Gmail]
Analytics: [Google Analytics / Meta Pixel, if enabled]

Some of these providers store data outside Canada (for example in the United States), where it may be subject to local laws.

4. Cookies and analytics

This website uses browser storage to remember the items in your cart. This is not shared with anyone.
If analytics or advertising pixels are enabled, they may set cookies. You can block cookies in your browser settings. [If you enable Meta Pixel or similar, consider adding a consent banner.]
Some pages include affiliate links, such as links to Amazon. Clicking one of these links may set a cookie with the retailer so they know a purchase came from this website. This does not change the price you pay.

5. Retention

Order and booking records are kept for as long as needed for accounting and tax purposes (generally [7] years in Canada).
Contact-form messages are kept only as long as needed to respond and follow up.

6. Your choices and rights

You can ask to see, correct or delete the personal information I hold about you, subject to legal record-keeping requirements.
You can unsubscribe from any non-essential emails at any time.
To make a request, contact me using the details below.

7. Security

This website is served over HTTPS, payment details are handled entirely by the payment provider, and access to order information is limited to what is needed to run the business. No method of transmission is 100% secure, but reasonable steps are taken to protect your information.

8. Children

This website and its purchases are intended for adults. Lessons for younger learners are arranged with a parent or guardian.

9. Changes

This policy may be updated from time to time. The date at the top shows when it was last changed.

10. Contact

Delightie Crochet — Neslihan
Email: delightieco@gmail.com
Instagram: @delightieco
[BUSINESS ADDRESS, if required]

Privacy Policy